Privacy policy

Effective date: 22 June 2026

1. Who we are

GreenTech EU Ltd ("GreenTech", "we", "us", "our") is the data controller for personal data collected through this website. We are registered in England and Wales.

Questions regarding this policy can be directed to: privacy@greentecheu.com

2. What data we collect

We collect personal data you provide directly to us, including:

Contact enquiries: name, email address, phone number, message content, and subject.

Order enquiries: name, email, phone number, delivery address, and product details.

Newsletter subscription: email address and GDPR consent timestamp.

We also collect data automatically when you visit our site, including IP address, browser type, pages visited, and referring URL (subject to your cookie preferences).

3. How we use your data

We use your personal data to:

Respond to enquiries and process order requests

Send newsletters and product updates where you have opted in

Improve our website and user experience (analytics data only)

Comply with legal obligations

We do not use your personal data for automated decision-making or profiling.

4. Legal basis for processing

We process your personal data under the following lawful bases under UK GDPR:

Legitimate interests: responding to enquiries, improving our services.

Consent: newsletter subscriptions, non-essential cookies.

Contractual necessity: processing order enquiries.

Legal obligation: compliance with applicable law.

5. How long we keep your data

Contact and order enquiry records are retained for up to 3 years from the date of submission, after which they are securely deleted. Newsletter subscriber records are retained until you unsubscribe.

6. Who we share data with

We do not sell your personal data. We share data only with trusted service providers necessary to operate our services:

Our website hosting and email providers process enquiry details to deliver messages to GreenTech.

Authorised website support staff may receive copies of enquiries to test delivery and support the website.

All third-party processors are bound by data processing agreements and are required to protect your data to GDPR standards.

7. Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Rectify inaccurate data

Erasure ("right to be forgotten") of your data

Restrict processing in certain circumstances

Object to processing based on legitimate interests

Data portability in a machine-readable format

Withdraw consent at any time where consent is the lawful basis

To exercise any of these rights, contact us at privacy@greentecheu.com. We will respond within 30 days. You also have the right to lodge a complaint with the ICO (ico.org.uk).

8. Cookies

We use essential browser storage for your enquiry basket and the optional response-finder handoff. See our Cookie Policy for details.

9. Security

We use industry-standard security measures including encrypted connections (HTTPS), access controls, and regular security reviews. No transmission over the internet is 100% secure; we cannot guarantee absolute security of data in transit.

10. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via an updated effective date at the top of this page. Continued use of the site after changes constitutes acceptance.

Last reviewed: 22 June 2026 · GreenTech EU Ltd · privacy@greentecheu.com